Terms & Conditions

These terms and conditions apply specifically for orders placed on our website: www.efie.co.uk

By placing an order on our website, it is understood that you have read and agreed to the terms below.

the goods

Every care has been taken to ensure that descriptions, measurements, colours and prices are correct. As cushions are made by hand there may be a fractional variation in size.

Please note that there may be some variation in the colour of goods shown on the website due to the limitations of photographic and web processes and we cannot be held responsible for any variations in colour that may arise caused by your browser or computer software.


Orders can be processed directly though this web site. Efie Ltd processes card payments securely via Paypal. Efie does not hold any customer card details and we will never pass your details on to a third party.

Orders are processed for UK customers only at this stage. Please get in touch if you wish to order and are located overseas.

All items are offered subject to availability at time of ordering. Should an item be out of stock there may be short delays in delivery and we will notify you immediately. Efie will have no liability to you for any failure to deliver goods you have ordered or any delay in doing so for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems, failures or sub-contactor transport or network access, flood, fire, explosion or accident.


trade orders

If you are trade and would like to stock our products, then please get in touch with us directly on hello@efie.co.uk

We have separate terms for our trade customers and we will happily provide them upon request.


Efie are happy to exchange or refund any unwanted or faulty items, returned to us in original condition and packaging, unused and with tags attached within 14 days. See information on how to return a good here

Company Number 6719791